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Frequently asked questions
Common questions
What kind of experience works well on Locally?
Locally is less about licensed tours and more about a host's point of view: the places they genuinely enjoy and know well. Experiences that feel close to everyday local life tend to resonate most, whether that is a favorite cafe route, a neighborhood walk, a craft session, or a vintage shopping stop.
Do I need to be fluent in another language?
Not necessarily. If you can welcome guests with confidence and handle the basics, that is often enough. Translation apps and clear pre-trip messages can fill the gaps. What matters more is making guests feel comfortable and guiding the experience with a calm, reliable rhythm.
Do I need a guide license or business permit?
In most cases, lifestyle-led experiences on Locally do not require a separate guide license or business permit. That said, activities tied to food production, transportation, or specialist instruction may follow different rules, so it is important to check what applies to the way you plan to host.
Hosting essentials
What basic information should a host prepare?
You will want the essentials in place: what the experience is, where it happens, how long it takes, what is included, what guests should bring, the maximum group size, and when it is available. The best listings make it easy to picture both the host and the time guests will share with them.
How do I manage reservations?
Reservations are handled through the host dashboard, where you can keep track of bookings, guest questions, schedule coordination, and payout status in one place. The goal is to keep operations simple, so the practical details stay organized without taking over your hosting flow.
Is it okay if I only host a few times a month?
Yes. You can begin in a way that fits your schedule, whether that means weekends only or just a handful of dates each month. Starting with a pace you can comfortably deliver usually leads to better reviews and a steadier hosting rhythm than opening too many dates too soon.
Application process
What happens after I apply?
Once you submit the application, the team reviews whether your concept and hosting style fit the direction of Locally. If needed, we may ask you to refine the description, schedule flow, or photo materials a little further. After that, the listing moves into setup and publishing.
How much do I need to prepare for photos and descriptions?
You do not need a polished brand deck. What matters is having photos that help guests imagine the atmosphere and copy that clearly shows how the experience unfolds. Strong visuals and a clear narrative tend to help guests feel ready to book.
Can I bring over an experience I already run elsewhere?
Yes. In most cases, it works best to adapt it rather than copy the listing over as-is. On Locally, the strongest pages feel more personal and editorial, with the host's character, the mood of the place, and the memory guests will take home at the center.
Payouts and operations
When can I see payout details?
Payouts are not reflected immediately when a booking is made or paid. They move into the payout-waiting flow after the experience is completed, and hosts can separate in-progress expected earnings from pending payouts in the dashboard.
How are platform fees applied?
Platform fees are applied based on the price you set for the experience. The detailed payout policy is shared during onboarding, but when you decide on pricing, it helps to account for your prep time, travel time, materials, and guest communication as part of the work.
How should I handle cancellations or schedule-change requests?
The best approach starts on the listing itself. Clear meeting-point details, what to bring, and what can or cannot be adjusted help prevent confusion later. During hosting, fast replies and consistent pre-trip messages make a real difference, so it is worth preparing a few standard replies in advance.
